Regarding the offering of Ignica services (Services listed on [Service]  hereinafter referred to as “these services”) managed by United Super Markets Holdings Inc. (hereinafter referred to as “our company”) to our customers and partners (hereinafter referred to as “customers, etc.”), the addendum for our policy on handling our customers’ private information (hereinafter referred to as “this policy”) is listed below.
This policy applies to all information handled by our company that can directly or indirectly identify our customers as individuals (Hereinafter referred to as “personal information”).  

1. Acquisition of personal information
Our company will acquire personal information in the following cases:

1. When customers, etc. enter information through electronic
device operation. 

2. When provided directly by customers, etc. or through a medium
such as a document

3. When the information is sent automatically in connection with
the use or viewing of the services, products, advertisements, or contents (hereinafter collectively referred to as "services, etc." (※1)) by customers, etc.

4. In addition to the above, lawful acquisition such as provision
from a third party with the consent of customers, etc.

※1 This includes the Services, products, advertisements, and content for our partners（※2）that are being offered to other customers other than themselves.
※2Partners refer to AEON group companies, our group, our information providers, advertisers, ad distribution destinations, and other partners.
In addition, regardless of whether or not it is considered as personal information, we will acquire the following information regarding the use of this service.
1. Information related to the use and browsing of the Service by the Customer, such as the content of the Service used by the Customer, the date and time of use and the number of times of use, and the Customer's online behavior when using the Service (This includes, but not limited to, cookies information, usage information such as access logs, used device information, location information, IP address, browser information, browser languages, etc.) 
2. Information regarding the customer's payment status with this service
2. Purpose of use of personal information
Our company use personal information（※3、※4）to do the following:
1. To offer the most suitable service that our company can provide for the customer, etc.
2. To respond to inquiries from customers, etc. 
3. For product delivery, billing, point awarding, etc.
4. To notify customers, etc. about the services of our company and its partners.
5. To ensure the safe provision of our services, etc. This includes discovering and notifying customers who have violated the Terms of Use, investigating, detecting, and preventing fraudulent activities such as fraud and unauthorized access that abuse services, etc., and other countermeasures for them. 
6. To improve our company’s services, etc. and consider new services, etc. of our company
7. To investigate and analyze the usage status of our company’s services, etc.
8. To customize the contents of these services according to customers, etc.
9. To investigate the degree of satisfaction regarding these services.
10. To aggregate and publish the information obtained by statistically processing the acquired information as survey results.
11. To deliver information and notifications about these services, new services and other services.
12. To request cooperation in surveys, to ask for participation in various events, and to report the results, etc. of the said activities.
13. To deliver or display advertisements of our company or third parties.
14. To distribute or display product information in services provided by our company or third parties
15. To solve problems related to the operation of these services.
16. To analyze information such as customers, etc. purchase and website browsing histories and use them for marketing and sales promotion.
※3Regardless of the above, when receiving personal information from a third party, if there are separate rules regarding the purpose of use of the personal information, we will use the personal information in accordance with such rules.
※4The use stipulated in this section includes the account IDs of customers, etc., IDs of partners, advertising IDs (including but not limited to Advertising Identifier (IDFA) and Google Advertising Identifier (AAID)), cookies, and various other identifiers that are linked, managed and used by our company.
3. Third party provision
We do not sell customer information to third parties or disclose it in exchange for money or other valuable consideration, but we may provide acquired information to third parties in the following cases:

1. When our company deems it necessary to provide information regarding these services in order to provide them. 
2. When our company deems it necessary for the operation and provision of services.
3. When providing information to delivery companies, subcontractors and other third parties for after-sales services such as payment settlement, response to inquiries from customers, etc., inquiries from our company to customers, etc.  
4. When requested by court, government agency, competent authorities, or other official body to provide acquired information based on laws and regulations.
5. When the Company deems it necessary to provide information in order to resolve a dispute with a third party, or to protect the rights and interests of a customer of these services or a third party.
6. When the Company provides information to  a third party to which the Company entrusts research and analysis in order to research and analyze the usage status of the Service, etc.
7. When providing information to a third party for the purpose of distributing or displaying advertisements of our company or a third party.
8. When providing to a third party in order to distribute or display product information within the services provided by our company or a third party
9. When provided in conjunction with the succession of business due to merger or other reasons. 
10. In addition, when providing the information to a specific party for joint use, to that effect, personal data  to be jointly used, the scope of joint use, the purpose of use, and the name or identity of person who is responsible for the management of the personal data will be notified to the owner of the data or be made easily accessible for the owner of the data. 
※The Ignica service may share purchase information, including customer email addresses, with Rokt (USA/Singapore), a marketing tool vendor, in order to optimize the user experience of the purchase completion screen and display of advertisements. Rokt’s privacy policy (https://www.rokt.jp/privacy-policy-ja/)
4. Method for notice or publication for obtaining consent, method
of requesting suspension of use

(1)Customers, etc. can request the suspension of collection or use of the whole or a part of information by changing the setting of these services. In that case, our company will swiftly follow our company’s regulations and stop using them. However, depending on the type of information, the use and collection of such information is prerequisite for these service, therefore the collection and use of information can be suspended only when the use of service has been canceled too. 
(2)Our company uses Cookies to offer these services. If you do not wish to use cookies, you can refuse or allow cookies by changing your browser settings. For information on how to refuse or allow cookies, please check the help screen of your browser. However, please note that if you refuse cookies, you may not be able to use some or all of these  services.
5. Regarding the security
(1)Our company will properly handle personal information in accordance with laws and regulations regarding the protection of personal information and this policy. In order to properly handle personal information, we will establish internal rules and organizations, and ensure the safety of information systems that process personal information
(2)When our company entrusts the handling of personal information to a third party, we entrust it to a party that satisfies the selection criteria of our company, conclude a contract with the consignee, and appropriately manage the work of the consignee.  In addition, our company will only provide personal information to third parties who have taken security control measures that meet the standards set by our company.
(3)In the event of an accident such as the leakage of personal information, our Company will report to the competent authority in accordance with laws and guidelines, and follow the instructions of the competent authority to take measures to prevent similar incidents from occurring and prevent recurrence. 
6. Joint use
In providing this service, we may share user information with third parties (including those outside Japan) if necessary. In that case, we will jointly use it after announcing the fact that it will be jointly used, the purpose, the scope of joint use, and the name of the person responsible for joint use.
7. Joint use on loyalty program
As set forth below, our company may jointly use personal data in its possession with the following Group companies after taking appropriate protective measures.
(1)Personal data to be jointly used
1. Your name, birthday, gender, telephone number, address, email address, information about your family, information about your employer, information about your assets and liabilities, information about your transaction needs, public information, Information on attributes and other information declared by the customer
2. Information on the details of individual transactions with customers, such as types of products and services, contract dates, transaction amounts, balances, and due dates
(2)Scope of joint users
We will use it jointly with the following companies.
Joint users
• Our group companies
• Ignica services participating companies（AEON group
companies） ([Company List])
(3)Purpose of use by joint users
1. To provide customers with loyalty programs (points), various benefits, etc.
2. For joint users to make recommendations and guidance to customers regarding various products and services of joint users, affiliated companies and affiliated stores, mail-order sales, etc.
3. For planning and development of various products and services.
4. To analyze member information when recommending various products and services.
(4)Person responsible for management of said personal data
United Super Markets Holding Inc. 
CEO Fujita Motohiro
Address：1 Kanda Aioi-cho, Chiyoda-ku, Tokyo
8. Procedures for Disclosure, Correction, Deletion, etc. of Personal Information
Our company  will change this policy from time to time according to the need to respond to changes in laws and regulations and business needs. Regarding the request for disclosure, modification and deletion of personal information from customers, please make a request according to the “Disclosure Request Procedures” below.
9. Correction and suspension of use of personal information
(1)If  customers, etc. request correction of the content of personal information or suspension of use based on the Act on the Protection of Personal Information, our company will first confirm that the request is from the person himself/herself. We will conduct necessary investigations without delay, and based on the results, we will correct the content of personal information or suspend its use, and notify customers to that effect. If we decide not to correct or suspend the use of personal information, we will also notify the customer to that effect.
(2)If a customer requests deletion of personal information, and if our company determines that it is necessary to respond to the request, we will confirm that the request is from the person himself/herself, delete personal information and notify them to that effect.
(3)The provisions of the preceding two paragraphs do not apply if our company is not obligated to correct, etc. or suspend use, etc., under the Personal Information Protection Law or other laws and regulations.
10. Contact (Ignica Service)
Ignica App Call Center
0120-065-723 Reception hours 9:00-21:00 (open all year round)
Inquiry form ([Online Delivery])
11. Changes to this policy
The Company may change or revise this policy from time to time depending on the need to respond to changes in laws and regulations and business needs, and will post such changes on this website. Customers, etc., are kindly requested to carefully check the contents of the latest version of this Policy posted on this website after changes, etc.

Any inquiries regarding the personal information managed by our company from the owner of the information or representative such as information and detail regarding the purpose of use, revision, addition or deletion of the content, suspension of use and deletion, or request to stop sharing with third party (hereinafter referred to as “request for disclosure, etc.”) 
1. "Request for Disclosure, etc." application destination
For "requests for disclosure, etc.", please enclose the necessary documents and fees in the request form prescribed by our company and mail it to the following address. United Super Markets Holdings Inc.
Consultation desk for customers' personal information (Administration Headquarters Human Resources & General Affairs)
Address: 1 Kanda Aioi-cho, Chiyoda-ku, Tokyo
2. Documents to be submitted when requesting disclosure, etc.
When making a "request for disclosure, etc.", please fill in all the prescribed items on the request form in (1)and mail it. For the request form, please download the PDF file, print it out and fill it out. For identity verification, please enclose one of the copies of the identity verification documents in (2) please enclose one of the copies of the identity verification documents in
(1)Request form prescribed by the Company
Disclosure, notification of purpose of use, correction, deletion, suspension of use, and suspension of provision to third parties
"Request for Disclosure, etc. of Retained Personal Data" (PDF)　 　
(2)Copy of identity verification document (one of the following)
1. Driver's license
2. Passport
3. My number card (front side only)
4. Health insurance card
5. Pension book
6. Foreign residence card
※Please black out the information on your domicile other than the prefecture.
※In the case of my number card, please copy only the front side that does not include the individual number.
3. In the case of a "request for disclosure, etc." by a representative
If the person making the "request for disclosure, etc." is a representative for another person,in addition to the documents in 2. (1) above, please also include ３.(1) copies of the documents certifying that you are a representative to the said person and ３．(2) Please enclose a copy of the document that proves your  identity as a representative.
(1)Documents certifying that you are a representative
1. Power of Attorney letter (with a registered seal and seal certificate attached)
2. Other documents that serve as proof of authority of representation (copy of family register, certificate of residence [where relationship is stated])
(2)A copy of a document certifying the identity of the representative
1. Driver's license
2. Passport
3. My number card (front side only)
4. Health insurance card
5. Pension book
6. Foreign residence card
※Please black out the information on your domicile other than the prefecture.
※In the case of my number card, please copy only the front side that does not include the individual number.
4. Fees and payment methods for requests for disclosure, etc.
For requests for disclosure of personal information and notification of purpose of use, we will charge the following amount per request. Please enclose a fixed-amount postal note for the following amount when mailing the billing documents.
Fee: 1,000 yen
How we respond to "request for disclosure, etc."
We will respond in writing (sealed letter) to the address of the person on the request form or by a method that has been agreed with the person.

◇Personal information acquired in connection with a "request for disclosure, etc." will be handled only to the extent necessary to respond to the request for disclosure, etc.
◇In the following cases, we may not be able to respond to a "request for disclosure, etc." In that case, we will notify you of that effect and the reason. In addition, please understand that you will be required to bear the actual cost even in the case of non-disclosure.
(1)When the identity of the person or representative cannot be verified
(2)When application documents does not met the prescribed criteria
(3)When the subject of the request for disclosure, etc. does not correspond to "retained personal data" (*described below)
(4)When there is a risk of harming the life, body, property or other rights and interests of the individual or a third party
(5)When there is a risk of significant hindrance to the proper implementation of our business
(6)When it violates laws and regulations
※Retained personal data is personal information that constitutes a systematic collection of information, and for which the Company has the authority to respond to all requests for disclosure, correction, deletion, suspension of use, and suspension of provision to third parties requested by the person in question. However, it does not fall under the category of retained personal data if it falls under any of the following.
1. Information that may cause harm to the life, body, or property of the individual or a third party due to the existence of the personal information being clarified.
2. Items that may promote or induce illegal or unfair acts by revealing the existence of the personal information.
3. If the existence of the personal information becomes clear, there is a risk that national security may be harmed, a relationship of trust with other countries or international organizations may be impaired, or there may be a risk of being disadvantaged in negotiations with other countries or international organizations. 
4. The disclosure of the existence or non-existence of the personal information may interfere with the prevention, suppression or investigation of crimes, as well as the maintenance of public safety and order.